Our customer service will happily advise you on how to use VastuuKaista and help you in case of problems. On this page you'll find our contact details and answers to the most common questions about VastuuKaista.
Frequently asked questions
We have gathered answers to frequently asked questions for your help. If you can't find an answer to your question, contact our customer service.
Go to our website
vastuukaista.fi
and click Register and order. The service will take guide you through filling in the correct information. Pay the service's yearly fee with your payment card.
VastuuKaista fulfills the requirements set by the contractor's liability act. Other service providers have similar services that they price according to their own business needs.
VastuuKaista is the taxi industry's own and cost effective service for taxi companies and dispatch centers. You can join our service and authorize us to terminate your current service. You don't need more than one service to fulfill the contractor's liability act.
You can fill out your company's information later. However please note that missing information isn't suitable for contracting authorities so please fill out the missing information as soon as possible.
After registering you will be directed to enter your business ID to check for taxi federation membership, after which you will be redirected to payment with a payment card. After paying the fee, you have VastuuKaista active for a year, after which it's renewed again. Paying for the service via invoice isn't possible.
A link the subscription page can be found in the sidebar. If you cannot see the sidebar, you can toggle its visibility with the sidebar button at the top of the screen. From the Subscriptions section, you can download the payment receipt and manage other information.
VastuuKaista has been developed with the taxi industry's needs in mind, so at the moment we can't wholeheartedly recommend using it for other industries.
VastuuKaista produces a certificate stating that you fulfill the requirements for the contractor's liability act once the information you've provided has been inspected and you've paid the yearly fee.
We've informed contracting authorities about VastuuKaista on a broad scale and thus they should accept contractor's liability act from external services too or by using your certificate. You can also check from your partners in advance and if required, we can be in contact with them.
Customer service
Is there something else you would like to know or do you need assistance in joining the service? We'd be happy to help you.
By email
asiakaspalvelu@taksikuutio.fi
mon-fri 9-15
Email messages will be answered within opening hours
By phone
+358 (0) 207 756 822
mon-fri 9-15
The price of the call consists of a normal mobile phone charge or a local network charge.