Terms of service

The Service operates as follows: The Service Provider collects the Data based on the Customer's authorization, directly from authorities or the Customer themselves, to the extent that the Customer has not authorized the Service Provider to obtain the data or the Service Provider cannot obtain the data from the authorities for other reasons.

A data report can be provided through the Service to third parties (hereinafter referred to as the "Recipient"), to whom the Customer must demonstrate the compliance of their operations with the requirements. Such third parties may, for example, be taxi brokerage companies. The data can be provided, for instance, as files, links, or via an interface.

By accepting the Terms of Service, the Customer authorizes the Service Provider to obtain the data described in the Service from various sources, including but not limited to the following:

• Tax Administration, for example, proof of tax payments, tax debt certificate
• Patent and Registration Office, for example, business register extract
• Traficom (Finnish Transport and Communications Agency), for example, information on taxi licenses
• Judicial Register Center, payment insolvency information

The Customer must provide the Service Provider with the following information directly:

• Information about liability insurance
• Occupational Health Services Provider, information on the organization of occupational health services
• Pension Insurance Company, information on pension insurance
• The Customer must also provide any other documents or information requested by the Service Provider that are necessary for the provision of the Service. This may be required, for example, if the Service Provider cannot obtain the data directly from the source.

In accordance with the requirements of the Contractor's Liability Act, the data and reports available in the Service may be no older than 3 months, unless otherwise specified for a particular piece of information. The Customer is responsible for ensuring that the data, reports, and proofs under their control are up-to-date in the manner required by the law.

The Service Provider will delete the Data from the Service after the Customer has ceased using the Service. The removal of personal data will be governed by the provisions stated in the privacy statement applicable to the Service.

By accepting the Terms of Service, the Customer gives their consent to the Service Provider sharing the Data with Recipients, provided that the Service Provider, in its reasonable assessment, considers that the Recipient has a legitimate basis for requesting and receiving the Data. The Service Provider is not in any way responsible for any misuse of the Data by the Recipient, including cases where the Recipient requests and uses the Data for purposes other than those intended by the Service or in a manner that harms the Customer.

The Customer is responsible for all data provided to the Service and their accuracy.

When registering for the Service, the Customer commits to carefully maintain their username and password. The Customer does not have the right to transfer the right to use the Service, including usernames or passwords, to a third party without the Service Provider's written consent.

The Customer is liable for all use of the Service and any potential damages or costs arising from the use of the Service via the Customer's username and/or password. The Customer is also responsible for ensuring that the username and password do not fall into the hands of third parties. To prevent misuse of the Service, the Customer agrees to immediately inform the Service Provider if there is reason to suspect that the username or password has been accessed by a third party.

The Service Provider bills the Customer according to its applicable pricing. The Service Provider has the right to add taxes and fees based on current legislation or authority regulations to the prices and fees.

The Service is billed for a 12-month term before activation and automatically upon the renewal of the term. For Customers joining during 2025, the first term is 18 months at the price of 12 months. The Customer gains access to the Service immediately after the service agreement is signed and the payment for the first term is made.

If the Customer is within the framework agreement between the Recipient (e.g., a taxi brokerage company) and the Service Provider, the use of the Service is not billed separately to the Customer. In this case, the Service is included in the service agreement between the Customer and the Recipient. Membership in the framework agreement is verified before the Customer starts using the Service.

The payment processors for online payments are the Irish-registered company Stripe Payments Europe Limited. Stripe Payments Europe Limited www.stripe.com/fi. By accepting these terms, the Customer confirms having read and accepts the terms (Stripe Checkout User Terms of Service, Finland: www.stripe.com/fi/checkout/terms).

All intellectual property rights to the Service, its components, and content are exclusively owned by the Service Provider and/or its contractual partners. Intellectual property rights include copyrights and related rights, patents, utility models, design rights, trademarks, and any other registrable or non-registrable rights.

Customers using the Service are not authorized to distribute, publish, copy, make available to the public, or otherwise commercially exploit the Service or any part thereof, or create another work, database, or service from the Service or its part in violation of these Terms. Customers and Passengers are granted only the right to use the Service by these Terms.

The Service is implemented as described in these Terms and is provided "as is."

The Service Provider endeavors, through reasonable means, to maintain continuous and uninterrupted access to the Service for Customers. However, the Service Provider does not guarantee the uninterrupted or completely error-free operation of the Service, nor does it assume responsibility for interruptions arising from technical faults, maintenance or installation activities, or for changes or loss of information within the Service due to these factors. The Service Provider is not liable for disruptions, faults, or interruptions in data transmission caused by third parties unless mandated by law or these Terms.

The Service Provider reserves the right to suspend or terminate the provision of the Service or its parts for reasons such as changes, upgrades, related technical issues, maintenance, installation, or similar reasons, or if required by legislation or other regulatory requirements. The Service Provider limits the duration of any interruption to the shortest possible time. Advance notice of interruptions will be provided if possible.

The Service Provider continuously develops the Service and has the right to change the Service and its content as part of its normal operations, at its discretion and timing. The Service Provider may cease offering the Service or its parts by providing written notice at least one (1) month in advance.

The Service Provider does not verify the accuracy of data obtained from data sources or the Customer's own provision of data.

By accepting the Terms, the Customer authorizes the Service Provider to terminate the contract between the Customer and a third party that concerns overlapping Service under these Terms.

The contract becomes effective when the Customer accepts the Terms, or if the Customer has an contract concerning overlapping service and the Service Provider has terminated the contract on behalf of the Customer when the overlapping service contract ends.

The contract is valid for a fixed term of 12 months. The validity of the contract will automatically renew for another 12-month term, unless the Customer cancels the contract before the end of each fixed term. The cancellation notice must be given in writing.

The Service Provider has the right to immediately terminate the Customer's access to the Service if the Customer has a public payment default record, the Customer is subject to bankruptcy proceedings, the Customer's financial situation has significantly deteriorated, or there is another valid reason for termination.

Despite the termination of the Service, all obligations arising before the termination (including payment obligations) will remain binding on the Customer in accordance with these Terms even after the termination.

The Service Provider is not liable for any indirect damages suffered by the Customer, such as lost turnover, profits or savings, compensation payable to third parties, loss or alteration of data, or damages resulting therefrom or loss of profit. The Service Provider’s total liability to the Customer for direct damages is limited to the amount of VAT-exempt fees paid by the Customer to the Service Provider in the 12 months immediately preceding the damage incident.

These liability limitations do not apply to damages caused intentionally or through gross negligence.

The use of the Service is subject to the Service Provider’s privacy statement, which is available at www.vastuukaista.fi. The privacy statement describes what personal data the Service Provider collects in connection with the Service and how such personal data is processed.

To the extent that the Service Provider processes personal data on behalf of the Customer, the terms regarding the processing of personal data set out in Appendix 1 of these Terms apply.

The Service Provider is not responsible for the breach of its contractual obligations arising from circumstances beyond its control (e.g., war, natural disasters, labor disputes, telecommunication disruptions, reasons related to a decision or procedure of an authority, etc.) that the Service Provider could not reasonably have anticipated at the time of contract formation and the consequences of which the Service Provider could not reasonably have prevented.

If any provision of these Terms is determined to be unlawful or unenforceable for any reason, it does not affect the legality or enforceability of the remaining provisions of these Terms.

The Customer does not have the right to transfer the right to use the Service to a third party without the consent of the Service Provider. The Service Provider has the right to transfer the agreement regarding the use of the Service without the Customer's consent to its affiliated companies or any other transferee if the entire or partial business of the Service Provider is transferred, including mergers and divisions. The Service Provider has the right to transfer its receivables based on these Terms to a third party.

The Service Provider may use subcontractors and is responsible for the work of its subcontractors as if it were its own.

These terms are governed by the laws of Finland, excluding provisions on choice of law.

Any disputes arising from the agreement formed by the use of the Service will primarily be resolved through negotiations between the parties. If the negotiations do not lead to an acceptable solution, the disputes will be resolved in the District Court of Helsinki.

The Service Provider has the right to collect its overdue receivables in any general court without first adhering to the obligation to negotiate.